{"id":17582,"date":"2024-03-13T18:27:28","date_gmt":"2024-03-13T18:27:28","guid":{"rendered":"https:\/\/ul.edu.lr\/new\/?page_id=17582"},"modified":"2024-03-20T01:21:10","modified_gmt":"2024-03-20T01:21:10","slug":"e-learning-helplines","status":"publish","type":"page","link":"https:\/\/ul.edu.lr\/new\/e-learning-helplines\/","title":{"rendered":"E-Learning Helplines"},"content":{"rendered":"\t\t
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E-Learning Helplines<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Home<\/a> \/ E-Learning Helplines<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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For the current E-Learning Semester, here are numbers to call for support from specific unit or department.<\/p>

\u00a0<\/p>

Call Centers\u00a0<\/strong>(Availability:\u00a09AM \u2013 5PM<\/strong>\u2013 Mon, Tues, Wed, Thurs, Fri)<\/p>

Short Code:<\/strong>\u00a03589 or ELUX\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Toll-Free Number:\u00a03589<\/u><\/strong><\/p>
N0.<\/strong><\/td>Department<\/strong><\/td>Lone Star MTN<\/strong><\/td>Orange Numbers<\/strong><\/td><\/tr>
1.<\/td>Business and Finance Office (BFO) -Call Center<\/strong>

\u00a0<\/p>

\u00a0<\/strong><\/p>

Toll-Free Number (3589 or ELUX)<\/strong><\/p><\/td>

0555-722-072

\u00a0<\/p>

0555-510-532<\/p>

0555-510-533<\/p>

0555-510-534<\/p>

0555-510-523<\/p>

0555-510-593<\/p><\/td>

\u00a0

\u00a0<\/p>

0777-892-231<\/p>

0777-892-218<\/p>

0777-892-217<\/p>

0777-892-215<\/p>

\u00a0<\/p><\/td><\/tr>

2.<\/td>Office of Enrollment Services (OES) \u2013 Call Center<\/strong>

\u00a0<\/p>

\u00a0<\/strong><\/p>

Toll-Free Number\u00a0(3589 or ELUX)<\/strong><\/p><\/td>

0555-722-070

\u00a0<\/p>

0555-510-471<\/p>

0555-510-472<\/p>

0555-510-473<\/p>

0555-510-466<\/p>

0555-510-487<\/p><\/td>

0777-892-207

\u00a0<\/p>

0777-892-206<\/p>

0777-892-204<\/p>

0777-892-202<\/p><\/td><\/tr>

3.<\/td>Office of Information Technology (OIT) \u2013 Call Center<\/strong>

\u00a0<\/p>

\u00a0<\/strong><\/p>

Toll-Free Number (3589 or ELUX)<\/strong><\/p><\/td>

0555-721-976

\u00a0<\/p>

0880-413-904<\/p>

0880-206-491<\/p>

0555-510-514<\/p>

0555-510-495<\/p>

0555-510-531<\/p>

0555-510-493<\/p>

0555-510-489<\/p>

0555-510-494<\/p><\/td>

0775-824-506

\u00a0<\/p>

0775-823-990<\/p>

0777-892-190<\/p>

0777-892-188<\/p>

0777-892-187<\/p>

0777-892-185<\/p>

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\u00a0<\/td>Student Affairs\u00a0 (SA) \u2013 Call Center<\/strong><\/td>0555-510-487

\u00a0<\/p>

0555-510-505<\/p>

0555-510-525<\/p><\/td>

0777-892-211

\u00a0<\/p>

0777-892-197<\/p>

0777-892-194<\/p><\/td><\/tr><\/tbody><\/table>

\u00a0<\/strong><\/p>

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Other Departments<\/strong><\/p>
N0.<\/strong><\/td>Department<\/strong><\/td>Lonestar MTN<\/strong><\/td>Orange<\/strong><\/td><\/tr>
5<\/td>Graduate School<\/strong><\/td>0555-510-480<\/td>0777-892-189<\/td><\/tr>
6<\/td>Medical College\/H\/Sciences<\/strong><\/td>0555-510-488<\/td>0777-892-209<\/td><\/tr>
7<\/td>Department of Academic Affairs<\/strong><\/td>0555-510-491<\/td>0777-892-176<\/td><\/tr>
8<\/td>Department of Administration<\/strong><\/td>0555-510-497<\/td>0777-892-179<\/td><\/tr>
9<\/td>UL Library<\/strong><\/td>0555-510-496<\/td>0777-892-183<\/td><\/tr>
10<\/td>University Relations<\/strong><\/td>0555-510-530<\/td>0777-892-178<\/td><\/tr>
11<\/td>UL Security<\/strong><\/td>0555-510-494<\/td>0777-892-181<\/td><\/tr>
12<\/td>Institutional Development and Planning<\/strong><\/td>0555-510-527<\/td>0777-892-198<\/td><\/tr>
13<\/td>Straz Sinje<\/strong><\/td>0555-510-498<\/td>\u00a00777-892192<\/td><\/tr><\/tbody><\/table>

\u00a0<\/strong><\/p>

Mobile and After Hours Phone Support<\/strong><\/p>

\u00a0<\/p>
Support Category<\/strong><\/td>Lonestar MTN<\/strong><\/td>Orange<\/strong><\/td>Availability<\/strong><\/td><\/tr>
Office of Information Technology<\/strong>

\u00a0<\/p>

(Software, Hardware, Email, Other IT-Related issues)<\/p><\/td>

0555-510-422<\/td>0777-892-284<\/td>5PM -10PM

\u00a0<\/p>

MTWTFS<\/p><\/td><\/tr>

Office of Information Technology-E-Learning Unit<\/strong>

\u00a0<\/p>

(For Elearning\/MOODLE issues)<\/p><\/td>

0555-510-438<\/td>0777-892-285<\/td>5PM -10PM

\u00a0<\/p>

MTWTFS<\/p><\/td><\/tr>

Office of Information Technology<\/strong>

\u00a0<\/p>

(Software, Hardware, Email, Other IT-Related issues)<\/p><\/td>

0555-510-440<\/td>0777-892-286<\/td>5PM -10PM

\u00a0<\/p>

MTWTFS<\/p><\/td><\/tr>

R.E.C- Schoolink\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 (ePortal)<\/strong>

\u00a0<\/p>

(For ePortal issues and other Student Information System issues.)<\/p><\/td>

0555-510-432<\/td>0777-892-289<\/td>5PM -10PM

\u00a0<\/p>

MTWTFS<\/p><\/td><\/tr>

OIT Rapid Response Team<\/strong>

\u00a0<\/p>

(General IT Services)<\/p><\/td>

0555-510-428<\/td>0777-892-290<\/td>5PM -10PM

\u00a0<\/p>

MTWTFS<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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E-Learning Helplines Home \/ E-Learning Helplines For the current E-Learning Semester, here are numbers to call for support from specific unit or department. \u00a0 Call Centers\u00a0(Availability:\u00a09AM \u2013 5PM\u2013 Mon, Tues, Wed, Thurs, Fri) Short Code:\u00a03589 or ELUX\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Toll-Free Number:\u00a03589 N0. Department Lone Star MTN Orange […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"iawp_total_views":1556,"footnotes":""},"class_list":["post-17582","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t