For the current E-Learning Semester, here are numbers to call for support from specific unit or department.

 

Call Centers (Availability: 9AM – 5PM– Mon, Tues, Wed, Thurs, Fri)

Short Code: 3589 or ELUX                                                                   Toll-Free Number: 3589

N0. Department Lone Star MTN Orange Numbers
1. Business and Finance Office (BFO) -Call Center

 

Toll-Free Number (3589 or ELUX)

0555-722-072

0555-510-532

0555-510-533

0555-510-534

0555-510-523

0555-510-593

 

0777-892-231

0777-892-218

0777-892-217

0777-892-215

 

2. Office of Enrollment Services (OES) – Call Center

 

Toll-Free Number (3589 or ELUX)

0555-722-070

0555-510-471

0555-510-472

0555-510-473

0555-510-466

0555-510-487

0777-892-207

0777-892-206

0777-892-204

0777-892-202

3. Office of Information Technology (OIT) – Call Center

 

Toll-Free Number (3589 or ELUX)

0555-721-976

0880-413-904

0880-206-491

0555-510-514

0555-510-495

0555-510-531

0555-510-493

0555-510-489

0555-510-494

0775-824-506

0775-823-990

0777-892-190

0777-892-188

0777-892-187

0777-892-185

 

  Student Affairs  (SA) – Call Center 0555-510-487

0555-510-505

0555-510-525

0777-892-211

0777-892-197

0777-892-194

 

 

Other Departments

N0. Department Lonestar MTN Orange
5 Graduate School 0555-510-480 0777-892-189
6 Medical College/H/Sciences 0555-510-488 0777-892-209
7 Department of Academic Affairs 0555-510-491 0777-892-176
8 Department of Administration 0555-510-497 0777-892-179
9 UL Library 0555-510-496 0777-892-183
10 University Relations 0555-510-530 0777-892-178
11 UL Security 0555-510-494 0777-892-181
12 Institutional Development and Planning 0555-510-527 0777-892-198
13 Straz Sinje 0555-510-498  0777-892192

 

Mobile and After Hours Phone Support

 

Support Category Lonestar MTN Orange Availability
Office of Information Technology

(Software, Hardware, Email, Other IT-Related issues)

0555-510-422 0777-892-284 5PM -10PM

MTWTFS

Office of Information Technology-E-Learning Unit

(For Elearning/MOODLE issues)

0555-510-438 0777-892-285 5PM -10PM

MTWTFS

Office of Information Technology

(Software, Hardware, Email, Other IT-Related issues)

0555-510-440 0777-892-286 5PM -10PM

MTWTFS

R.E.C- Schoolink                  (ePortal)

(For ePortal issues and other Student Information System issues.)

0555-510-432 0777-892-289 5PM -10PM

MTWTFS

OIT Rapid Response Team

(General IT Services)

0555-510-428 0777-892-290 5PM -10PM

MTWTFS